No. Your parking transaction created through our system is your parking ticket.
The car park management company checking compliance will have access to our system to see what vehicles are covered to park. The system updates in real-time so they will have instant visibility of parking transactions.
No, a parkbytext transaction does not guarantee you a parking space.
In rare cases the car park may be full. If that does happen please contact our customer care team to arrange cover in an alternative parkbytext location, or for an account credit / refund.
Yes, if the date of the refund is not after the end date of the parking transaction.
You will first be offered an alternative date, or account credit, or a refund to your card. An administration fee of £1 will be applied to refunds to your card. See point 5 Refunds, in our terms and conditions.
parkbytext provides a mobile parking payments (MPP) platform to car park operators/management companies such as PEA and LPS.
When a parking compliance officer is ensuring compliance at a car park where parkbytext is a payment option, they will view all successful and current parking transactions created through the parkbytext system, in real-time, on their handheld device. Any vehicles found not to be complaint with the car park rules will face enforcement action.