Perhaps our FAQs can help?

CAN I TRANSFER MY CURRENT PARKING TRANSACTION ONTO ANOTHER VEHICLE?
Yes, you can “SWAP” your parking session onto another vehicle through text.

To transfer your parking onto the second registered vehicle on your account simply text “SWAP” to 84555. Alternatively to transfer your parking onto a vehicle that is not registered on your account – simply text “SWAP *car reg” to 84555. For example, text: Swap YH13WYS to 84555.

You will receive a confirmation text stating that the new vehicle is now covered for the remainder of your parking transaction. Just remember to “SWAP” back if you are reverting to car reg 1 throughout the remainder of your transaction. Please note there is no additional charge for this service except your regular network charge for sending a text.

IS CAR REG 1 & CAR REG 2 COVERED UNDER THE SAME TRANSACTION?
No. You will need to create a separate transaction for each vehicle you want covered.

Please note that car reg 1 is the default car reg!

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Contact Customer Care

You can contact our Customer Care team through instant chat here on our website, by emailing customercareuk@parkbytext.com or by calling 0844 4488 777. All queries are answered Monday – Sunday 7am – 7pm.